Telecom Solutions

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0800 195 0955

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0151 317 3877

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Make the switch from ISDN to fibre now

Did you know that from next year, 2020, BT will no longer supply ISDN? By 2023, they will no longer support it, and in 2025 it will be officially switched off.

Why is this happening?

BT is doing this as part of the drive to move from copper to fibre technology. This is in line with the Government’s Building Digital UK programme, transforming broadband in the UK.

If you have ISDN you need to start planning your upgrade now

We estimate around 60% of businesses using ISDN have already upgraded to fibre, many taking advantage of upgrade offers currently available.

If you are in the 40% who haven’t, then with our partner Matrix247, we can guide you through the options available. And help you decide when to make the move and how to do it.

The really good news is that moving to fibre will enable a faster, more reliable and more secure experience for you.

Your Phone System and ISDN. What should you do?

  • First of all, if you run your phone system over ISDN we recommend you avoid investing in any updates, and focus on your upgrade options instead.
  • Then, you need to check if your phone system is compatible with fibre. We can arrange that for you.
  • Once you know if it’s compatible or not, you should then evaluate the alternatives to ISDN that are available to you.
  • And finally, you need to make sure you take advantage of upgrade offers available.

Taking advantage of upgrade offers

To encourage you to move from ISDN to fibre there are a number of offers and incentives available at the moment, including:

  • Free installation of fibre to your business premises
  • Up to £1,000 back for your old telephone system, when you upgrade to a new fibre-compatible phone system
  • A government funded Building Digital UK grant of £2500 if you’re interested in upgrading to GIGABIT full-fibre.

Benefits of upgrading your Phone System

Once you’ve made the move to a fibre-compatible phone system, you will benefit immediately saving money on:

  • Current monthly line rental charges
  • Annual maintenance
  • Call charges – all landline phone-calls are free

You’ll also get access to many new features e.g. make your mobiles an extension of your phone system; call recording as standard.

Call us now on 0800 195 0955 to find out more about replacing your ISDN telephone system with a new fibre system.

We can make this simple and straightforward

The prospect of navigating the upgrade solutions and offers can be daunting.

With our partner Matrix247, we can guide you through the options available, and provide a complimentary on-site Communication Report / Audit with no obligations at all.

We will take you through the simple process to check compatibility of your current telephone system, and advise on the offers you are eligible for.

Simply complete this form and one of our team will contact you to help you with your enquiry.


For more info or book a demo:

Call us

Warrington Head Office:

0800 195 0955

Liverpool Office:

0151 317 3877

Mon – Fri: 08:30 – 17:00

Message us

Contact Sharples Group

Got a question? Please get in touch and we’ll respond quickly. Or Chat Live at the bottom right of the page.
Liverpool: 0151 317 3877
Warrington: 0800 195 0955

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