Since 2009 Sharples Group has delivered the exclusive “Sensational Service” money back guarantee programme, aimed at giving our customers complete peace of mind when partnering with the Sharples Group.
Why Choose Sharples?
Businesses spend considerable time and money sourcing the best available technology, this will hopefully deliver a reliable and efficient platform for their mission critical work. In short they become completely reliant on the recommendations of their provider.
So what happens if that then provider lets you down or isn’t up to the job???
With the Sharples Sensational Service contract those fears are banished forever.
Our Sensational Service Money Back Guarantee
We place a great customer experience at the heart of everything we do. We know that when it comes to running your business, the last thing you need to worry about is your office equipment provider letting you down.
That’s why our customers are offered a choice of contract that will guarantee a service engineer on site in less than 2, 4 or 8 working hours from placing the call.
Our Sensational Service guarantee means that if we then fail to meet our timeframe, we will pay you a £1 for every minute we’re late.
We know we take our responsibility to you seriously, so we’ve put our money where our mouth is! Not only that, we’re the only company in the UK who is offering this level of service.
To find out more about our Sensational Service guarantee why not contact us today? Or to hear more about our levels of service, please see our testimonials.