We would like to share something with you that could save your business time and money. Now there’s a thought . . . .
If you are a little cynical about this claim then read about one of our clients who felt exactly the same.
Wilds Business Advisers and Chartered Accountants based in Radcliffe Manchester were recently awarded the title of UK Accountancy Firm of the Year. As part of the review of the contributory factors that went into this achievement, they looked at the things that do not cause them a problem anymore. One of the factors highlighted were their printers, and they wrote to us as they thought it would be useful for other prospective customers of ours to take some confidence from their experience.
Here is what their Director, Michael Seddon said:
“A few years ago, whenever we had a printer jam one of my colleagues would leap into action to take on the challenge of removing the shreds of paper.
Unfortunately, Jacky’s other role was saving clients substantial amounts of money by ensuring their tax affairs were in good order.
We persuaded Jacky to hang up his cape and concentrate on tax matters and instead passed the task to our IT Department.
Later, at Sharples Group suggestion, we undertook a FREE print audit and found that not only did we have an incredibly high number of printers, but these printers churned out some 14,000 prints per month. Most of the printers were attached to desktop machines, were one-off purchases and required many types of toner cartridges. I suppose that we were a little cynical at first, not wanting to believe that we could indeed make the savings Sharples were suggesting.
However, one year later I believe that we have not only reduced our printing bill but that we have also made substantial savings in the amount of time spent dealing with printer issues.
You tend not to notice when something is working well. It was only when one of my colleagues temporarily directed traffic away from a printer in one office that I thought about the fact that our team could use the seven other printers located around the building.
All the printers are attached to the network, and provide us with consistent, uniform print quality. Hence, on the rare occasion that a printer is temporarily out of use, for example whilst toner is being changed, there are several other alternatives that are easily accessed.
The time that Sharples have saved us and the quality of their service has had a substantial, if often unrecognised, benefit for our business.
I have now turned from cynic to supporter and would happily recommend Sharples to others and, once again, would like to thank Sharples for everything they have done for us.